Welcome to BioSilk® Official Website (https://biosilks.com/). These Terms and Conditions (“Terms”) govern your access to and use of our website, including all content, features, and services provided through the site. By accessing or using biosilks.com, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
Usage Agreement
These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and BioSilk® (“we,” “us,” or “our”), operating under Farouk Systems Inc., headquartered at 250 Pennbright Drive, Houston, TX 77090. This agreement applies to all visitors, browsers, and users of our website.
By continuing to browse or interact with biosilks.com, you confirm that you are at least 18 years of age or have obtained parental or guardian consent to use this website. If you are accessing this site on behalf of an organization or business entity, you represent that you have the authority to bind that entity to these Terms.
Your use of this website signifies your acceptance of these Terms, along with our Privacy Policy, which is incorporated herein by reference. If you do not agree with any provision contained within these Terms, you must immediately discontinue use of the website.
Agreement to Terms
Your continued use of biosilks.com constitutes ongoing acceptance of these Terms, as well as any future modifications we may implement. We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. It is your responsibility to review these Terms periodically for changes. Material changes will be indicated by updating the “Effective Date” at the top of this document.
Continued use of the website following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new Terms, you are no longer authorized to use biosilks.com.
These Terms apply to all aspects of your interaction with our website, including but not limited to browsing product information, reading educational content, clicking affiliate links, submitting feedback, contacting customer support, and any other engagement with our digital properties.
Permitted Use
BioSilk® grants you a limited, non-exclusive, non-transferable, and revocable license to access and use biosilks.com for personal, non-commercial purposes only. This license is subject to your compliance with these Terms and does not include any right to resale, reproduction, distribution, modification, or commercial exploitation of our website content.
You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the site. Prohibited activities include, but are not limited to: attempting to gain unauthorized access to any portion of the website or related systems; transmitting viruses, malware, or any harmful code; interfering with the proper functioning of the website; harvesting or collecting information about other users without consent; impersonating any person or entity; and using automated systems or software to extract data from the website without our express written permission.
We reserve the right to monitor your use of the website and to take appropriate action if we determine that you have violated these Terms or engaged in any conduct we deem inappropriate or harmful. Such actions may include temporary or permanent suspension of your access to biosilks.com.
The content provided on biosilks.com, including product descriptions, hair care tips, ingredient information, and customer reviews, is intended for informational purposes only. This information should not be considered professional medical, dermatological, or hair care advice. We encourage you to consult with qualified professionals before making decisions about hair care products, especially if you have specific scalp conditions, allergies, or sensitivities.
Ownership and Copyright
All content displayed on biosilks.com, including but not limited to text, graphics, logos, images, photographs, product descriptions, customer testimonials, audio clips, video content, digital downloads, data compilations, software code, and the overall design and arrangement of the website, is the exclusive property of BioSilk®, Farouk Systems Inc., or our licensed content providers.
This content is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. The BioSilk® name, logo, and all related product names, design marks, and slogans are trademarks or registered trademarks of Farouk Systems Inc. or its affiliates in the United States and other countries.
You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit any content from biosilks.com without our prior written consent. Unauthorized use of our intellectual property may result in legal action and liability for damages.
Limited exceptions are granted for personal, non-commercial use. You may print or download portions of the website content for your own personal reference, provided that you maintain all copyright and proprietary notices. Any other use, including the reproduction, modification, distribution, transmission, republication, or display of the content on this website is strictly prohibited unless you have received explicit written permission from BioSilk®.
Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, patent, or copyright of BioSilk® or any third party without the express written permission of the respective owner.
External Websites
Biosilks.com contains links to third-party websites and resources, including but not limited to Amazon.com, social media platforms, payment processors, and other retail partners. These external links are provided solely for your convenience and informational purposes. The inclusion of any link does not imply endorsement, approval, or verification of the linked website by BioSilk®.
We have no control over the content, privacy policies, terms of service, or practices of third-party websites and expressly disclaim any responsibility or liability for them. When you click on an external link and leave biosilks.com, you are subject to the terms and policies of that third-party website. We strongly encourage you to review the privacy policies and terms of service of any website you visit.
BioSilk® is not responsible for any loss, damage, or harm resulting from your interactions with third-party websites, including but not limited to purchases made, information shared, or services obtained through such sites. Any transactions you conduct with third-party merchants are solely between you and that merchant, and we are not a party to such transactions.
You acknowledge that your decision to access external websites is made at your own risk and discretion. We do not guarantee the accuracy, completeness, or timeliness of information found on third-party sites, nor do we warrant that such sites are free from viruses or other harmful components.
Affiliate Disclosure and Commission
Biosilks.com participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for websites to earn advertising fees by advertising and linking to Amazon.com and affiliated sites. This means that when you click on certain product links on our website and make a purchase through Amazon, we may earn a commission at no additional cost to you.
We maintain transparency about our affiliate relationships and want you to understand that some of the links on biosilks.com are affiliate links. These commissions help support the operation and maintenance of our website, allowing us to continue providing valuable information about BioSilk® products and hair care solutions.
Our participation in affiliate programs does not influence our editorial content, product recommendations, or information provided. We strive to present accurate, honest, and unbiased information about BioSilk® products regardless of any affiliate relationships. Product descriptions, features, and benefits are based on manufacturer specifications and available research.
While we earn commissions from qualifying purchases made through our affiliate links, we are not the seller of the products and have no control over pricing, shipping, availability, customer service, or return policies offered by Amazon or other third-party retailers. All purchases are subject to the terms, conditions, and policies of the respective merchant.
You are under no obligation to purchase products through our affiliate links. You may choose to search for and purchase BioSilk® products directly through Amazon or other retailers if you prefer. The choice to use our affiliate links is entirely voluntary, and we appreciate your support when you do.
Product Listings and Availability
The BioSilk® products featured on biosilks.com are displayed for informational purposes and to facilitate your access to purchasing options through our retail partners, primarily Amazon.com. Product descriptions, images, specifications, prices, and availability information are provided by third-party retailers and manufacturers and are subject to change without notice.
While we make reasonable efforts to ensure that product information on our website is accurate and current, we do not guarantee the completeness, reliability, or accuracy of such information. Product formulations, packaging, ingredients, sizes, and prices may vary from what is displayed on biosilks.com. We recommend verifying all product details directly with the retailer before making a purchase.
BioSilk® reserves the right to discontinue featuring any product on our website at any time without prior notice. The absence of a product from our website does not necessarily indicate that it has been discontinued by the manufacturer.
Actual product colors may vary from images displayed on your screen due to monitor settings, lighting conditions during photography, and natural variations in product batches. We strive to present products as accurately as possible but cannot guarantee perfect color representation.
Product reviews and testimonials featured on biosilks.com represent the individual experiences and opinions of customers. These reviews are provided for informational purposes only and do not constitute guarantees of similar results. Individual results may vary based on hair type, condition, application method, and other personal factors.
All prices displayed on biosilks.com are approximate and are subject to change by the retailer. Final prices, including taxes, shipping costs, and any applicable fees, will be determined at checkout by the third-party merchant. We are not responsible for pricing errors or discrepancies.
Submissions and Feedback
BioSilk® welcomes and values feedback, comments, questions, suggestions, ideas, reviews, testimonials, photographs, and other communications submitted by users through our website, including via our contact form, email correspondence, or any other communication channel (“Submissions”).
By submitting any content to biosilks.com, you grant BioSilk® and Farouk Systems Inc. a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and incorporate such Submissions in any form, media, or technology now known or later developed.
You represent and warrant that you own or control all rights to your Submissions and that the content does not violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights. You agree that your Submissions will not contain libelous, unlawful, abusive, obscene, threatening, harassing, defamatory, or otherwise objectionable material.
We reserve the right, but assume no obligation, to monitor, edit, or remove any Submissions at our sole discretion without notice. We do not endorse any Submissions or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any liability arising from user-generated content.
You agree to indemnify and hold harmless BioSilk® and its affiliates from any claims, damages, losses, or expenses arising from or related to your Submissions or your breach of these Terms regarding user-generated content.
Customer testimonials and reviews featured on biosilks.com may be edited for length, clarity, or grammar while preserving the original meaning and sentiment. We do not compensate users for reviews unless explicitly stated, and we strive to present authentic customer experiences.
No Warranties
Biosilks.com and all content, information, products, services, and materials provided through the website are offered on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, BioSilk® and Farouk Systems Inc. disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the website will operate uninterrupted or error-free, that defects will be corrected, or that the website or the servers that make it available are free from viruses or other harmful components. We make no warranties about the accuracy, reliability, completeness, or timeliness of the content, information, products, services, or graphics provided on or through the website.
No advice or information, whether oral or written, obtained by you from BioSilk® or through the website shall create any warranty not expressly stated in these Terms. Your use of the website and any content obtained through it is at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from such use.
BioSilk® does not warrant or guarantee any specific results from the use of products featured on our website. Hair care results vary by individual based on numerous factors including hair type, texture, condition, porosity, previous chemical treatments, application methods, and environmental conditions. Product performance may differ from person to person.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.
Liability Limitations
To the maximum extent permitted by applicable law, BioSilk® and Farouk Systems Inc., together with our officers, directors, employees, affiliates, agents, contractors, licensors, and service providers, shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of or inability to use biosilks.com, including but not limited to loss of profits, loss of data, business interruption, or any other commercial damages or losses.
Our total aggregate liability to you for any claims arising from or related to these Terms or your use of the website shall not exceed fifty dollars ($50.00) or the amount you paid us in the past twelve months, whichever is less. This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise.
We are not liable for any damages resulting from your purchase or use of BioSilk® products obtained through third-party retailers. Product liability claims should be directed to the manufacturer or the retailer from whom you purchased the product. We do not manufacture, distribute, or sell the products featured on our website and therefore cannot be held responsible for product defects, adverse reactions, or unsatisfactory results.
BioSilk® is not responsible for damages caused by unauthorized access to or alteration of your transmissions or data, statements or conduct of any third party on the website, interruptions or errors in the operation of the website, or any other matter relating to the website beyond our reasonable control.
These limitations of liability apply even if BioSilk® has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you in their entirety, but will apply to the maximum extent permitted by applicable law.
User Indemnification
You agree to defend, indemnify, and hold harmless BioSilk®, Farouk Systems Inc., and our respective officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including reasonable attorneys’ fees) arising from: (1) your use of and access to biosilks.com; (2) your violation of any provision of these Terms; (3) your violation of any third-party right, including intellectual property, privacy, or publicity rights; (4) any Submissions you provide; or (5) any harm caused to any third party through your use of the website.
This indemnification obligation will survive the termination of these Terms and your use of the website. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You will not settle any claim that affects us or our affiliates without our prior written consent.
Privacy Policy
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using biosilks.com, you consent to the practices described in our Privacy Policy.
We collect certain information when you visit our website, including but not limited to your IP address, browser type, referring website, pages viewed, and time spent on pages. This information helps us improve our website functionality and user experience.
When you contact us through our contact form or email, we collect your name, email address, and any information you choose to provide in your message. We use this information solely to respond to your inquiries and improve our customer service.
We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website, conducting our business, or serving our users, provided they agree to keep such information confidential.
For complete details about our data practices, please review our full Privacy Policy available on our website.
Modifications
BioSilk® reserves the right to modify, update, or discontinue any aspect of biosilks.com at any time without prior notice. This includes the right to modify these Terms and Conditions, change or remove website content, alter product listings, update design elements, or temporarily or permanently suspend website operations.
We will make reasonable efforts to notify users of material changes to these Terms by updating the “Effective Date” at the top of this document and, where appropriate, by posting a notice on our homepage. However, it is your responsibility to review these Terms periodically to stay informed of any updates.
Changes to these Terms become effective immediately upon posting to the website. Your continued use of biosilks.com following the posting of revised Terms constitutes your acceptance of such changes. If you do not agree with the modified Terms, your sole remedy is to discontinue use of the website.
We may modify or discontinue offering any BioSilk® product feature, service, or content on our website without incurring any liability to you or any third party. We are not obligated to maintain or support the website or any particular feature or functionality.
Access Termination
We reserve the right to terminate or suspend your access to biosilks.com immediately, without prior notice or liability, for any reason whatsoever, including but not limited to your breach of these Terms, suspected fraudulent or illegal activity, disruptive behavior, or at our sole discretion.
Upon termination, your right to use the website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.
Termination of your access does not relieve you of any obligations or liabilities incurred prior to termination, nor does it affect any rights or remedies we may have at law or in equity.
We may also block or restrict access from specific IP addresses, geographic regions, or devices if we determine such action is necessary to protect the integrity, security, or functionality of our website.
Legal Jurisdiction
These Terms and Conditions and any disputes arising from or relating to biosilks.com or your use thereof shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law principles.
You agree that any legal action or proceeding arising from or relating to these Terms or your use of the website shall be brought exclusively in the federal or state courts located in Harris County, Texas, and you hereby consent to the personal jurisdiction and venue of such courts.
If you are accessing biosilks.com from outside the United States, you do so at your own risk and are responsible for compliance with local laws and regulations in your jurisdiction. We make no representation that materials on the website are appropriate or available for use in locations outside the United States.
The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms or any transactions conducted through or in connection with biosilks.com.
Severability Clause
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.
In the event that any provision is deemed invalid or unenforceable, we will attempt to give effect to the parties’ intentions as reflected in the provision to the greatest extent possible, and the remaining Terms shall continue in full force and effect.
The failure of BioSilk® to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of BioSilk®.
Questions About These Terms
If you have any questions, concerns, or comments regarding these Terms and Conditions, please contact us using the following information:
BioSilk® Customer Support
Phone: 1-888-368-8401
Email: Support@biosilks.com
Mailing Address: 250 Pennbright Drive, Houston, TX 77090